“Livro capa dura em ótimo estado, com sobrecapa, levíssimos desgastes nas bordas e quinas, miolo perfeito. 21×14 cm , 223 pág. , encadernado. When was the last time you told your colleagues how much you value them? It sounds like a trivial thing in the middle of a busy work day. But as Novak discovered during his years as a hard charging executive, theres nothing trivial about recognition. It can make a life-or-death difference to any organization, when people see that someone important really notices and appreciates their contributions.”